Privacy Policy

Privacy Policy

Last updated: July 2026

Frogism (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from frogism.com.

1. Information We Collect

When you visit our store or place an order, we may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Payment details are processed securely through our payment providers. We do not store your full card details.
  • Order Information: Details of products purchased, order history, and transaction records.
  • Device & Usage Data: IP address, browser type, pages visited, and referring URLs, collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Improve our website and product offerings
  • Send marketing communications (only if you have opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Print & Fulfilment Partners: To produce and ship your orders
  • Payment Processors: To securely handle transactions
  • Shipping Carriers: To deliver your orders
  • Analytics Providers: To understand how our store is used (e.g., Google Analytics)

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our store.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.